Terms of Service
Last updated: April 27, 2024
1. Introduction
Welcome to Platvix Ltd. ("Platvix", "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website www.platvix.com ("Site") and our services ("Services"). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.
Platvix Ltd. is the data controller responsible for your personal data as outlined in our Privacy Policy.
2. Definitions
- User: Any individual or entity that accesses or uses the Site and Services.
- Content: All materials, information, data, and other content available on the Site.
- Services: The features and functionalities provided by Platvix Ltd. through the Site.
- User Content: Any content you upload, post, or otherwise transmit through the Services.
- LinkedIn Login: The authentication method that allows you to access our Services using your LinkedIn account.
- Personal Data: Any information relating to an identified or identifiable natural person.
- Processing: Any operation performed on personal data, whether automated or manual.
- Controller: Platvix Ltd., the entity that determines the purposes and means of processing personal data.
- Data Subject: The individual to whom personal data relates.
- Data Processor: Any entity that processes personal data on behalf of the Controller.
- Third Parties: External entities that provide services to Platvix Ltd., such as service providers or partners.
- Sensitive Personal Data: Personal data that includes information about an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning a person's sex life or sexual orientation.
3. Acceptance of Terms
By accessing or using our Site and Services, you affirm that you are at least 16 years old and capable of forming a binding contract with Platvix Ltd. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
4. Use of the Service
4.1 Eligibility
You must be at least 16 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
4.2 Account Registration
To access certain features of our Services, you must create an account using LinkedIn Login. By registering through LinkedIn, you agree to allow Platvix Ltd. to access and use the data provided by LinkedIn as outlined in our Privacy Policy. This includes your profile information, email address, and professional details, which are used to personalize your experience and enhance our Services.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your account credentials and agree to notify us immediately of any unauthorized use of your account.
4.3 License Grant
Platvix Ltd. grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site and Services for your personal or internal business purposes, subject to these Terms.
4.4 Service Availability and Maintenance
Platvix Ltd. strives to ensure that the Services are available 24/7. However, we do not guarantee uninterrupted access and may perform maintenance or updates as necessary. We will make reasonable efforts to notify users of any significant downtime or scheduled maintenance.
4.5 Payment Terms
_(If Applicable)_
Some of our Services may require payment. By subscribing to these Services, you agree to provide accurate billing information and authorize Platvix Ltd. to charge the applicable fees. All payments are non-refundable unless otherwise stated. Platvix Ltd. reserves the right to change pricing and billing terms at any time, with prior notice.
4.6 Service Level Agreement (SLA)
Platvix Ltd. strives to ensure that the Services are available 99.9% of the time, excluding scheduled maintenance. In the event of downtime beyond this threshold, users may be eligible for service credits as outlined in our SLA Policy.
4.7 Support Services
Platvix Ltd. offers customer support through the following channels:
- Email Support: Available 24/7 at support@platvix.com.
- Live Chat: Accessible on our Site during business hours (9 AM - 5 PM GMT).
- Phone Support: Available upon request.
We aim to respond to all support inquiries within 24 hours.
4.8 Compliance with Data Protection Laws
Platvix Ltd. complies with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as outlined in our Privacy Policy.
4.9 Subscription Terms
Some of our Services are offered on a subscription basis. By subscribing, you agree to:
- Billing Cycle: Subscriptions are billed on a monthly/annual basis.
- Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel prior to the renewal date.
- Cancellation Policy: You may cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to the Services until the end of your current billing period.
- Refund Policy: Subscriptions are non-refundable. However, in certain circumstances, we may issue refunds at our sole discretion.
5. User Responsibilities
You agree to use the Site and Services only for lawful purposes and in accordance with these Terms.
5.1 User Conduct Guidelines
- Respect the rights of other users.
- Refrain from posting offensive, abusive, or harmful content.
- Use the Services solely for their intended purposes.
- Comply with all applicable laws and regulations while using the Services.
6. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating Laws: Using the Services in violation of any applicable local, state, national, or international law or regulation.
- Infringing Rights: Infringing upon the intellectual property rights of others.
- Disrupting Services: Interfering with the operation of the Site or Services or with any other user’s enjoyment thereof.
- Uploading Harmful Content: Uploading or transmitting any viruses, malware, or other harmful computer code.
- Unauthorized Access: Attempting to gain unauthorized access to the Site, Services, or other user accounts.
- Spamming: Sending unsolicited communications or advertisements.
- Harassment: Engaging in any form of harassment or abusive behavior towards other users or Platvix Ltd. staff.
7. Intellectual Property
7.1 Ownership
All content, features, and functionality on the Site and Services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Platvix Ltd. or its licensors and are protected by intellectual property laws.
7.2 Restrictions
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site or Services, except as follows:
- Your Account: Downloading or printing a copy of your own content for your personal use.
- Limited License: Accessing content solely for your personal, non-commercial use.
Any other use of the content on the Site or Services without prior written permission from Platvix Ltd. is prohibited.
7.3 Disclaimer of Endorsement
References to any third-party products, services, or websites are provided for your convenience and do not constitute an endorsement by Platvix Ltd. of those third parties or their offerings.
8. User Content
8.1 Responsibility for Content
You are solely responsible for any content you upload, post, or otherwise transmit through the Services ("User Content"). By submitting User Content, you grant Platvix Ltd. a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with providing the Services.
8.2 Prohibited User Content
You agree not to submit any User Content that:
- Is defamatory, obscene, offensive, or otherwise objectionable.
- Infringes upon the intellectual property rights of others.
- Contains viruses, malware, or other harmful components.
- Encourages conduct that constitutes a criminal offense or is harmful to others.
Platvix Ltd. reserves the right to remove any User Content that violates these Terms or is otherwise objectionable.
9. Termination
Platvix Ltd. may terminate or suspend your access to all or part of the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
9.1 Account Suspension
Platvix Ltd. reserves the right to suspend or terminate your account without prior notice if you violate these Terms or engage in any activity that Platvix Ltd. deems harmful to the platform or other users. Upon termination, your right to use the Services will immediately cease.
10. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. Platvix Ltd. does not guarantee that the Services will be uninterrupted, secure, or error-free. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
In no event shall Platvix Ltd., its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Services.
- Any conduct or content of any third party on the Services.
- Any content obtained from the Services.
- Unauthorized access, use, or alteration of your transmissions or content.
12. Indemnification
You agree to defend, indemnify, and hold harmless Platvix Ltd. and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
- Your use of and access to the Services.
- Your violation of any term of these Terms.
- Your violation of any third-party right, including without limitation any copyright, property, or privacy right.
13. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. By accessing or using our Services from outside the United Kingdom, you consent to the exclusive jurisdiction and venue of courts in the United Kingdom in all disputes arising out of or relating to these Terms.
14. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the Arbitration Association in the United Kingdom. The arbitration shall take place in London, UK, and the language of the arbitration shall be English. Both parties agree to waive their right to a trial by jury or to participate in a class action.
15. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Platvix Ltd. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. You further acknowledge and agree that Platvix Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.
16. Feedback
If you provide us with any feedback or suggestions regarding the Services ("Feedback"), you hereby grant Platvix Ltd. a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, distribute, prepare derivative works of, display, perform, and otherwise exploit such Feedback in any manner without restriction.
17. Entire Agreement
These Terms constitute the entire agreement between you and Platvix Ltd. regarding your use of the Site and Services, superseding any prior agreements between you and Platvix Ltd. regarding your use of the Site and Services.
18. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision will be replaced by a valid, enforceable provision that most closely matches the intent of the original provision.
19. Waiver
Platvix Ltd.'s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by Platvix Ltd.
20. Contact Us
If you have any questions, comments, or concerns about these Terms or our Services, please contact us at:
- Email: support@platvix.com
- Address: Platvix Ltd., Victoria Road, UK
We aim to respond to all inquiries within 5 business days.